Asinan
Elena Epure (relatora)
Charlotte Hug (autora de contidos)
Rebecca Deneckère (autora de contidos)
Camille Salinesi (autor de contidos)
Resumo
Process mining has been successfully used inautomatic knowledge discovery and in providing guidance orsupport. The known process mining approaches rely onprocesses being executed with the help of information systemsthus enabling the automatic capture of process traces as eventlogs. However, there are many other fields such as Humanities,Social Sciences and Medicine where workers follow processesand log their execution manually in textual forms instead. Theproblem we tackle in this paper is mining process instancemodels from unstructured, text-based process traces. Usingnatural language processing with a focus on the verbsemantics, we created a novel unsupervised techniqueTextProcessMiner that discovers process instance models intwo steps: 1.ActivityMiner mines the process activities;2.ActivityRelationshipMiner mines the sequence, parallelismand mutual exclusion relationships between activities. Weemployed technical action research through which wevalidated and preliminarily evaluated our proposed techniquein an Archaeology case. The results are very satisfactory with88% correctly discovered activities in the log and a processinstance model that adequately reflected the original process.Moreover, the technique we created emerged as domainindependent.
Palabras chave
Process mining. Process mining technique. Natural language processing. Process model. Technical action research.